Head of Content Development

Role description:
The Natural History Museum is seeking to recruit a Head of Content Development. This role is responsible for facilitating the development and delivery of the Museum’s overall content output, whilst maintaining editorial standards.

The Head of Content Development reports directly to the Head of Content Production within the wider Public Engagement Group and is responsible for the Interpretation, Science Communication, Learning Programme Development, Online Production, Editorial and Broadcast teams.

Salary: £39,592 per annum plus benefits

Contract: Permanent Appointment

Role competences:
1. MSc in Science Communication, equivalent relevant qualification or significant relevant experience
2. Has the ability to interrogate and articulate Museum strategic objectives and work in collaboration with key partners across the Museum to inform content theme priorities
3. Demonstrable experience of successfully building and managing multi-skilled teams within a technical and creative environment
4. Significant experience of leading content development appropriate for delivery across multiple channels including live programming, web and exhibitions that meet audience requirements with the ability to deal confidently with issues surrounding the development and delivery of exhibitions and learning programmes
5. Knowledge of Museum audiences with experience of exploiting appropriate audience channel solutions
6. Experience of leading the development and maintenance of editorial standards across digital, print and ideally broadcast outputs.
7. Budget management – ability to balance budgets across content areas
8. Project management - demonstrable experience of leading projects and/or programmes applying appropriate project management methodologies
9. People management
· Able to foster a culture that is positive about change and committed to delivery of the strategic plan.
· Able to create a culture of development, high performance and people management
· Aligns functions, resources and deploys people and skills optimally to achieve strategic priorities
· The ability to develop and maintain effective and valuable relationships that enables collaboration across diverse teams with key internal and external stakeholders
10. Communication
· Identifies where mutually beneficial collaboration may be formed across business areas; facilitates the development of such relationships to ensure the delivery of the strategic plan.
· Creates and drives forward a culture that demands active, two-way engagement with all stakeholders and communicates clearly, concisely, accurately and in ways that promotes understanding and commitment
· Effective written communications skills with the ability to adapt style, format and language of content that aims to engage, inspire and meet audience expectations
11. Strategic awareness and planning
· Uses long-term, innovative thinking and networking to stimulate new opportunities or solutions and early identification of corporate risks
· Knows how to identify tensions, set priorities and make trade-offs between different sections/policy areas over different timescales (short, medium and long term).
· Can optimise and effectively plan the use of available resources to deliver strategic aims to deadline and to the standard expected
12. Organisational
· Effectively operates within the Museum’s project and programme framework ensuring that appropriate governance structure is in place.
· Fosters a culture that encourages best practice public sector governance, and consistently monitors business performance against these standards.
· Demonstrates a commitment to (and promotes) equality and diversity ensuring Museum is an inclusive environment.
· Encourages an organisational learning approach (learns from success and failures and seeks staff and other stakeholder feedback)