Digital Information Systems Analyst
The Natural History Museum is one of the world's leading museums, internationally recognised for its dual role as a centre of excellence in scientific research and as a leader in the presentation of natural history through exhibitions, public programmes, publications and the web.
The Museum is increasingly recognising information as a valuable asset to help improve and drive business initiatives. One of these initiatives is to embed media asset management across the Museum through a renewed and energized project.
Hence the Technology Solutions department have an exciting opportunity to offer a Digital Information Systems Analyst to help shape and contribute to the Museum's strategic road map for Enterprise Information management.
The post holder will have a blend of analytical, change management and information orientated skills which includes expertise in media management.
The role, in the first instance, will focus on ensuring the success of the Media Assets Management (MAM) project working closely with a MAM project manager and technical personnel. In addition, the position will help shape and deliver the Museum's information management strategy and will work with business sponsors.
The Museum is an equal opportunity employer, supports a diverse workplace and offers a competitive benefits package including:
- Membership of the civil service pension scheme
- Generous annual leave allowance
- Free entry to a wide range of museums and exhibitions
- Interest-free season ticket loan
- Child care voucher scheme
- Professional & personal development opportunities
- Employee Assistance Programme
- Discounts on food and gift shop purchases
For a full job description and to apply online please visit the Natural History Museum website: www.nhm.ac.uk/jobs
Job Description
1. Job Title: Digital Information Systems Analyst
Department: Technology Solutions
Contract Type: Permanent Appointment
Pay Band: Technical & Professional level 3
Salary: £36,221 per annum plus benefits
Location: South Kensington
Hours: 41 hours including lunch breaks
Application Close Date: Midnight on Sunday 13th July
Interviews expected: Week commencing Monday 21st or Monday 28th July
2. Role Summary
This position offers the exciting opportunity to shape and contribute to the Museum's strategic road map for Enterprise Information management.
The Museum is increasingly recognising information as a valuable asset to help improve and drive business initiatives. One of these initiatives is to embed media asset management across the Museum through a renewed and energized project.
The post holder will work within the Technology Solutions department and is expected to have a blend of analytical, change management and information orientated skills which includes expertise in media management. The role, in the first instance, will focus on ensuring the success of the Media Assets Management (MAM) project working closely with a MAM project manager and technical personnel.
It will include setting up and leading the change management initiative across Science and Public Engagement with adherence to metadata standards and information policies which the post holder has helped developed.
In addition, the position will help shape and deliver the Museum's information management strategy and will work with business sponsors to:
- analyse requirements for various information initiatives including intranet, digital continuity and records management
- ensure that business benefits are realised beyond the rollout programme
- ensure change in practices are embedded across the Museum
3. Role Competences (requirements)
Applicants must demonstrate evidence of the detailed competence outlined below to be considered for the post. Please address each competence in the 'Other Information' section in the online form.
1. Considerable relevant work experience in the digital technology field, ideally with an information or computer centric degree
2. Experience of working on an information centric or media asset management project, preferably with system configuration knowledge and a data quality focus
3. Knowledge of metadata practices and data management techniques supporting the discovery of assets
4. Proven analytical skills for shaping development initiatives in information centric systems and project enhancements
5. Experience of running a change management digital project in a complex environment including training provision, user group set up and information governance group engagement
6. Knowledge of media assets and rights management and ideally wider information areas such as information assurance, records management or open data initiatives
7. Proven ability to maintain good working relationships with stakeholders across all levels of the organisation
8. Strong presentational and influencing skills to advance ideas and the adoption of change
9. Experience of formulating business processes or information flows
10. Basic experience of writing information policies and standards.
11. Basic experience of working with digital suppliers and technical teams to ensure service performance
12. Excellent communication and written skills
4. Main tasks and responsibilities (job description)
- Working closely with the project manager and technical team, you will lead the change management initiative for the rollout of the media asset management (MAM) system across the Museum
- To provide thinking and leadership in the shaping of the MAM system
- To understand the high level design, configuration and workflows of the MAM system
- Initiate application development through requirement gathering with stakeholders and analyse the best approach, working with the technical team for project enhancements
- Manage the transition from the change management, project focused work to operational and business as usual for the MAM's team
- Manage data cleansing initiatives to ensure data quality is maintained to a high standard
- Ensure service performance of digital information systems by agreeing service level agreements with the infrastructure team and monitor regularly
- Undertake research and analysis to support emerging digital initiatives, including software evaluation
- Facilitate and document requirement gathering workshops
- Analyse the impact of existing and proposed information centric systems and formulate improvements
- Prepare and lead user acceptance testing for digital systems
- Understand and design business processes that work well for the users
- Write information policies and procedures to support the use of information systems
- Keep abreast of latest digital and media assets management and Information technology trends and innovations
- Contribute knowledge and expertise to the Technology Solutions team and wider stakeholders.
5. Diversity and disability
At the Natural History Museum we value the diversity of our staff and volunteers and the benefits they bring to our organisation. We welcome applications from candidates with disabilities.
6. Application method
- Apply on-line before the closing date through the NHM website: www.nhm.ac.uk/jobs.
For internal applications please apply through the Internal NHM website
- Complete the on-line application form. In the 'Other Information' section, please provide specific examples from your achievements, knowledge, skills or experience to demonstrate how you meet each of the role competences (section 3) for the role. You must complete this section.
- Please included a CV alongside our application
- Please use one field per competence and a maximum of 140 words per field
- Tell us what attracted you to the role.
- Tell us about anything else you believe is relevant to your application.
Please note:
- 'Other Information section' the system runs on a 35 minute cycle and you will lose any unsaved information that you have not saved.
- You must fully complete your on-line application and attach a CV for review.
- Partially completed applications with CVs attached will be rejected.
- Individual cover letters and CVs submitted outside of the on-line application system will not be considered.
If you wish to provide additional information other than a CV to support your application you may upload this on to your on-line application. A maximum of 2 documents may be uploaded. Each document should not exceed 1Mb.
You are advised to prepare your examples and evidence in a word document before transferring them to the on-line application form.
7. Selection and appointment
Selection decisions are based on merit with candidates assessed against clear, objective competence at each stage of the recruitment and selection process. All offers of employment made are conditional and subject to satisfactory completion of all pre-employment checks.
8. Salary Information
Salary for the successful candidate will be £36,112 per annum.
For a list of museum employee benefits please visit http://www.nhm.ac.uk/about-us/jobs-volunteering-internships/museum-benef...
Different rules for pay on promotion may apply to internal candidates. Please refer to the Pay Chapter of the Staff Handbook or contact HR for advice.
9. Contact for general enquiries
HR general enquiries: Jennifer Jarrett Tel: 020 7942 5302, j.jarrett@nhm.ac.uk